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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
When completing the checkout, please make sure that your email address is accurate so that we can get this to you as quickly as possible.
14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
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Key Features
The Zynaptiq Intensity 2 is a new kind of audio processor for mixing, mastering and sound design. Conceptually similar to what HDR does for photography, INTENSITY 2 enhances the finer details of your audio, increases perceived loudness and clarity, and brings definition to every sound source. At the heart of INTENSITY is a smart, proprietary algorithm that accentuates key features in any signal, making them stand out more naturally without relying on traditional compression. You get rich, dense, and crystal-clear audio with almost no effort. Whether you're polishing a vocal, shaping a drum bus, or mastering a full mix, its single-control workflow makes detailed enhancement feel almost instant. The addition of a soft-knee saturating limiter on the output helps maximise loudness while keeping things smooth and musical.
New to version 2 are the CRYSTAL and BRONZE algorithms, delivering sharper transients and reduced latency with minimal CPU use making it ideal for large sessions or real-time work. You also get immersive support for up to 16 channels, expanded mid/side options, and a redesigned, scalable interface. With 22 BIAS Curve presets and full MIDI control over preset switching, Intensity 2 fits neatly into any modern workflow, giving producers, engineers and sound designers a faster way to bring their mixes into focus.
Product Ref: 335580
INTENSITY works in a completely different way from traditional compressors or EQs. Its proprietary processing algorithm enhances the natural detail of your audio and boosts perceived loudness, all while preserving dynamics. You get an enhanced, polished sound whether on individual instruments, vocals, or full mixes, and it all happens through a simple interface that takes seconds to dial in. This makes it incredibly useful for quick mastering tweaks or enhancing definition in sound design.
Version 2 now supports up to 16 audio channels, making it perfect for immersive formats like Dolby Atmos or multi-stem film sessions. There's also flexible mid/side processing for stereo tracks, letting you refine centre detail or push out the stereo width for a larger, more engaging soundstage. Use it on the side channel alone to instantly expand your mix’s spatial dimension.
INTENSITY 2 introduces two new processing flavours: CRYSTAL and BRONZE. Built on a custom minimum-phase filter bank, they emphasise attack and presence with a clear, punchy tone. These new algorithms also run with minimal CPU usage and virtually no latency making them ideal for real-time applications and large sessions. The original SMOOTH mode is still available too, offering a gentler option when needed.
